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What is a reason Brian, the social worker, should encourage Margot to reflect on her job performance rather than agree with her feelings of unfairness?

  1. Margot's diagnosis indicates she lacks self-awareness

  2. Her diagnosis aligns with the manager's criticisms

  3. The worker aims to create discomfort for motivation

  4. Practitioners should remain neutral to client behavior

The correct answer is: Practitioners should remain neutral to client behavior

Encouraging Margot to reflect on her job performance rather than simply agreeing with her feelings of unfairness is important for several reasons related to professional practice and client empowerment. Practitioners are tasked with fostering an environment that supports self-discovery and growth. By remaining neutral and avoiding alignment with Margot's immediate emotional responses, the social worker facilitates a space for her to explore her own actions, behaviors, and their impacts on her work situation. Remaining neutral helps to avoid reinforcing any potentially maladaptive thought patterns Margot may have regarding her feelings of unfairness. Instead, it allows for a more objective examination of her job performance, encouraging critical thinking and personal accountability. This approach can lead to greater self-awareness, insight into interpersonal dynamics in the workplace, and ultimately, a more constructive path forward for Margot, rather than remaining stuck in a cycle of perceived victimhood. In summary, by encouraging reflection rather than simply validating Margot's feelings, the social worker promotes a more beneficial form of engagement that prioritizes Margot's personal development and problem-solving abilities. This aligns with core practices in social work that advocate for client empowerment and self-efficacy.